Spa Etiquette
The Mangfall Spa is a place of peace, regeneration, and mindful well-being.
To help you and all our other guests enjoy your time out in complete harmony, we kindly ask you to observe our spa etiquette – from our towel policy and our textile-free sauna world to the visiting hours for our youngest guests.
Our spa team is always happy to assist you and helps ensure that this relaxing atmosphere is preserved for all guests.
Use of the Mangfall Spa is at your own risk. To avoid injuries, we kindly ask you not to use glasses, glass bottles, cans, or similarly breakable or hazardous materials in the spa area. To ensure optimum relaxation for you and other guests, we ask you to refrain from using mobile devices and radios throughout the spa, especially in the quiet and relaxation zones, the pool area, and the fitness room. Out of consideration for other guests, please keep conversations at a low volume. For your own well-being, we recommend wearing bath sandals. Please take care when entering wet areas – the floor may be slippery. Our spa is a non-smoking area. Ashtrays are available for smokers in the hotel park and on the restaurant terrace. Please use a towel as an underlay and refrain from “reserving” loungers. If you have technical questions or in case of emergency, please contact our spa staff directly.
TREATMENTS & ETIQUETTE
To secure your preferred treatment, we recommend booking early. Two weeks before your arrival, you can book your appointments online yourself. If you would like to schedule appointments even further in advance, you are welcome to contact our spa reception by phone or email. You will receive your appointment confirmation by email or, if you prefer, directly upon arrival. We understand that plans can change and cancel appointments free of charge up to 6 pm on the day before. For later cancellations, we will charge the full price of the booked treatments. In the event of a delay, the treatment time will be reduced accordingly out of consideration for our subsequent guests. Ideally, please arrive at the spa reception in your bathrobe and without jewelry 5 minutes before your treatment. Bathrobes, towels, and slippers for your visit are provided in your room. Our spa is a place of peace and relaxation. Please help support this atmosphere by respecting the privacy of other guests and – also for your own relaxation – avoiding phone calls wherever possible.
HEALTH CONDITION
Please inform our wellness concierge and wellness therapists of any pre-existing medical conditions. Guests with health conditions such as high blood pressure, heart disease, allergies, pregnancy, or other medical restrictions are advised to consult a doctor before booking a treatment. Your safety and well-being are of utmost importance to us, and we thank you for your cooperation.
SAUNA
Please shower your body before entering the sauna. For hygiene and health reasons, the use of the saunas and steam bath is only permitted without swimwear. We kindly ask you to observe this, also for the protection of your own health. Please always use a towel as an underlay for all parts of your body in the saunas. Please bear in mind when using the sauna rooms that the high temperatures (40°C on the floor and up to 110°C near the ceiling) are characteristic of these rooms. Touching the sauna heaters is strictly prohibited. Caution: risk of burns!
FITNESS
For safety reasons, training on the fitness equipment is only permitted in sportswear and appropriate footwear. Please always use a towel as an underlay on the seats and reclining surfaces of the fitness equipment. For hygiene and health reasons, we kindly ask you to use the disinfectant provided after using the equipment. Use of the fitness, yoga & TRX studio is at your own risk.
POOL
We kindly ask you to shower before using the pool. Swimwear is required throughout the entire pool area.
CHILDREN
Children and teenagers under the age of 14 are very welcome in the pool area and on the surrounding sun terrace from 07 to 17, when accompanied by a parent or guardian. Please keep noise to a low level. Treatments are available from the age of 14. Jumping from the edge of the pool and running are prohibited throughout the spa area. There is a risk of injury. Infants must wear special swim diapers, and children aged three and over must wear suitable swimwear. Children’s bathrobes and slippers are available on request from our spa reception. For safety reasons, training in the fitness area is only permitted from the age of 14.
Digital media
The use of smartphones, laptops, video cameras, and cameras in the SPA is tolerated; however, please note that photographing or filming people in this area is not permitted in order to protect our guests’ privacy.
Consideration for others
Please always use a towel as an underlay and refrain from “reserving” loungers.
We kindly ask you to be considerate of other guests; the Mangfall Spa is a place of relaxation and regeneration.